Post sales support – all customers your complete website service provider

Every customer can expect a certain level of post sales support and we offer full technical support to customers that choose to have their website hosted by us, built and maintained by us, have a subscription payment plan or pay for regular updates.

Customers who engage or services to build one-off bespoke websites that are not hosted by us on our servers will receive full post sales technical support with all matters relating to the websites design we cannot offer any technical support regarding the sites hosting or server issues as these would be out of our control. We would however be able and willing to offer advice to these customers.

Our technical support is handled via email and customers are given the link to our support ticketing system once they have purchased our services.